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Parts Advisor

2 months ago

Barnstaple, Devon, United Kingdom Alliance Automotive Group Full time
About the Role

We are seeking a skilled Parts Advisor to join our team at Alliance Automotive Group. As a key member of our commercial vehicle parts sales team, you will play a vital role in maintaining and expanding our local customer base.

Key Responsibilities
  • Take orders over the telephone, upselling to increase invoice value and drive sales growth.
  • Engage in outbound calling to raise customer awareness and achieve higher sales, building strong relationships with our valued customers.
  • Actively promote offers, discounts, and customer competitions to drive engagement and loyalty.
  • LIMIT CREDITS AND RETURNS by ordering and sending the right parts, first time, ensuring customer satisfaction and reducing waste.
Requirements
  • Punctual, organized, and efficient, with a strong focus on meeting deadlines.
  • Pro-active and enthusiastic when interacting with customers, demonstrating empathy and a customer-centric approach.
  • Professional and possess excellent communication skills, with the ability to build strong relationships with customers and colleagues alike.
What We Offer
  • An opportunity to join a global brand and market leader, with a reputation for excellence and innovation.
  • Exclusive discounts and cashback from major retailers and grocers via the AAG Benefits App, including Tesco, Boots, and Just Eat.
  • Opportunities for career progression and bespoke training, helping you to develop your skills and reach your full potential.
  • Free pension advice from our standard pension provider, ensuring your financial security and well-being.
  • Free access to Health, Wellbeing, and Financial tools, supporting your overall health and happiness.
  • Potential to earn a performance-based bonus, paid monthly, recognizing your hard work and dedication.
  • Discount on car parts, helping you to save money and stay on the road.