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Parts Advisor
1 month ago
At Alliance Automotive Group, we are a leading distributor of light and commercial vehicle parts to the independent aftermarket in various countries. Our team services independent repairers, body shops, auto centres, fast fit companies, and end consumers with parts and equipment through a network of national and regional logistics platforms and local distributors.
We are seeking a skilled Parts Advisor to join our commercial vehicle division.
As a Parts Advisor, you will be involved in all areas of the branch and its operation, with a focus on maintaining and expanding the local customer base.
Key Responsibilities:
- Taking orders over the telephone and upselling to increase invoice value.
- Outbound calling to raise customer awareness and achieve higher sales.
- Building long-term rapport with local customers.
- Actively promoting offers, discounts, and customer competitions.
- LIMITING CREDITS AND RETURNS BY ORDERING AND SENDING THE RIGHT PARTS, FIRST TIME.
Requirements:
- Punctual, organised, and efficient while working towards deadlines.
- Pro-active and enthusiastic when speaking with customers.
- Able to demonstrate empathy towards customers.
- Professional and possess excellent communication skills.
What We Offer:
- An opportunity to join a global brand and market leader.
- Exclusive discounts and cashback from major retailers and grocers via the AAG Benefits App.
- Opportunities for career progression and bespoke training.
- Free pension advice from our standard pension provider.
- Free access to Health, Wellbeing and Financial tools.
- Potential to earn a performance-based bonus, paid monthly.
- Discount on car parts.