Customer Service Representative

1 week ago


Barnstaple, Devon, United Kingdom Pavers Shoes Full time

Deliver Exceptional Customer Experiences

We are seeking a skilled Customer Advisor to join our Pavers team in Barnstaple. As a key member of our sales team, you will be responsible for providing exceptional customer service, advising customers on shoe care and accessories, and achieving daily sales targets.

Key Responsibilities:

  • Deliver exceptional customer service, ensuring a positive and engaging experience for all customers
  • Advise customers on shoe care and accessories, achieving daily sales targets and providing genuine, honest, and knowledgeable advice
  • Support the maintenance of store standards, product placements, and stockroom
  • Be a team player, maintaining a friendly, engaging, and positive attitude

What We Offer:

  • Competitive hourly rate of £11.70 (21+), with opportunities for pay increases
  • Generous Staff Discount scheme, some of which can be shared with family and friends
  • Holiday Entitlement which increases with service
  • Company Contribution Pension
  • Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
  • Access to the Pavers Academy: providing career pathways to support colleagues through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs
  • Access to wellbeing and financial support through RetailTRUST

About the Role:

This is a part-time Customer Advisor opportunity, working 8 hours over 2 days per week. You will need good availability, as the role will include a mixture of weekend and weekday working.



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