Litigated Fraud File Handler

4 weeks ago


Salford, Salford, United Kingdom Keoghs Full time
About the Role

We are seeking an experienced Litigated File Handler to join our team at Keoghs. As a Litigated File Handler, you will be responsible for handling a caseload of litigated RTA suspected fraud files on behalf of our insurance clients.

The ideal candidate will have experience in civil litigation claims handling and a strong understanding of insurance litigation practice and processes. You will be able to work independently and as part of a team, prioritizing tasks and managing your time effectively to meet deadlines.

Key Responsibilities
  • Run a caseload of litigated RTA suspected fraud files on behalf of insurance clients
  • Work closely with Lead Lawyers and other team members to achieve the best possible results
  • Conduct detailed reviews and analyses of evidence throughout the life of the case
  • Set and agree case strategies with clients, ensuring adherence to any KYO or generic strategies
  • Identify strategic litigation opportunities and complex cases when appropriate
  • Handle files in accordance with agreed client guidelines on a non-delegated basis
  • Ensure maximum client satisfaction on each case
  • Accurately and timely complete all client and internal MI
  • Achieve both client and internal KPIs
Requirements
  • Experience in civil litigation claims handling
  • Strong understanding of insurance litigation practice and processes
  • Good advocacy skills
  • Good client care skills and evidence of working to client guidelines
  • High level of analytical skills
  • Excellent listening, verbal and written communication skills
  • Ability to prioritize work, keep to deadlines and work under pressure
  • Ability to anticipate problems and identify solutions
  • Experience of time recording and billing systems
  • Excellent IT skills
About Keoghs

Keoghs is a leading provider of insurance litigation services. We are committed to delivering exceptional results for our clients and providing a supportive and inclusive work environment for our employees.

We are proud of our reputation for excellence and our ability to adapt to the changing needs of our clients. If you are a motivated and experienced Litigated File Handler looking for a new challenge, we would love to hear from you.



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