Litigation Claims Handler

1 month ago


Salford, Salford, United Kingdom Keoghs Full time
About the Role

We are seeking an experienced and skilled Litigation Claims Handler to join our dynamic team at Keoghs. In this role, you will be responsible for handling a caseload of litigated RTA Causation files under Delegated Authority on behalf of a cross-section of insurance clients.

You will work closely with our Team Leader and Lead Lawyer to achieve the best possible results in a commercially sound manner. This will involve following defined processes, analyzing evidence, and making decisions within set timeframes in accordance with the case strategy and client interests.

Key Responsibilities
  • Handle suspected causation cases from litigation through to resolution.
  • Review and analyze evidence throughout the life of the case.
  • Set case strategies, ensuring adherence to KYO or generic strategies.
  • Adhere to work type process stages and identify strategic litigation opportunities.
  • Identify client trends and opportunities to raise profile with clients.
  • Run files in accordance with agreed client guidelines and ensure maximum client satisfaction.
  • Ensure accurate and timely completion of client and internal MI and achieve client and internal KPIs.
Requirements

To be successful in this role, you will need:

  • Experience in civil litigation claims handling or a similar field.
  • Knowledge of insurance litigation practice and processes, including indemnity principles.
  • Good advocacy and client care skills, with the ability to prioritize work and meet deadlines.
  • Excellent analytical, listening, verbal, and written communication skills.
  • Ability to anticipate problems and identify solutions.
  • Excellent IT skills and experience of time recording and billing systems.
About Us

Keoghs is a leading provider of insurance litigation services, and we pride ourselves on our commitment to excellence and our values of being connected, dynamic, innovative, and succeeding together.



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