Case Management Coordinator
3 days ago
Hays Business Support partners with a non-governmental association to recruit for a temporary Senior Caseworker Officer based in Belfast City Centre.
- Strong analytical skills are required for communicating assessment decisions effectively.
- A high level of productivity and efficiency is necessary to manage a caseload and meet performance standards.
- Maintaining accurate electronic records and adhering to data management policies ensures data integrity and compliance.
- Excellent customer service skills are required for handling telephone calls, emails, and in-person inquiries.
- Regular tracking and reporting of case statistics and performance metrics ensure ongoing evaluation and improvement.
- Prior experience with case handling systems and developing data collation and monitoring systems is highly valued.
- A commitment to confidentiality and data protection is paramount.
- Strong organisational and time management skills, along with the ability to work under pressure, are essential.
- Proficiency in Microsoft Office packages for report generation and data analysis is required.
Salary and Benefits:
- $50 per hour
- Hybrid working arrangement
- Temporary 4-month contract
- Full-time working pattern
Candidates should possess excellent communication and problem-solving skills, as well as a strong attention to detail and commitment to quality and accuracy.
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