Dealer

3 weeks ago

London, Greater London, United Kingdom Rank Group Full time

{"h1": "Dealer Job Description", "p": "At Rank Group, we are seeking an experienced Dealer to join our team. As a Dealer, you will be responsible for providing exceptional customer service and ensuring a positive gaming experience for our customers.

Key Responsibilities:

* Acknowledge and welcome customers, providing a warm and friendly greeting
* Understand and explain the games, payouts, and high-value member benefits
* Connect with first-time customers, explaining how the games are run
* Follow guidance from the CADS and gaming supervisor to meet table demand and deliver fantastic service
* Be aware of and prioritize safer gambling, looking out for signs of problem gambling and informing a manager

Requirements:

* A fantastic personality and excellent communication skills
* Holder of a PFL (Personal Licence)
* Ability to collaborate and work as part of the wider casino team
* Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
* Flexibility to work any time of the day, including nights, weekends, and bank holidays
* Must be 18+ and have the right to work in the UK

What We Offer:

* Competitive salary and benefits package
* Fantastic rewards package, including bonuses and perks
* Comprehensive induction program to ensure your success
* Opportunities for learning and growth with experienced industry professionals
* Exciting project work to make a meaningful impact on our business
* People-focused culture with a supportive and nurturing work environment
* High-performing culture that sets the bar high and helps you reach your full potential
* Emphasis on growth and individual and team development

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you"}

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