Dealer

1 month ago

London, Greater London, United Kingdom Rank Group Full time
{"title": "Dealer", "description": "Job Summary

We are seeking an experienced Dealer to join our team at Grosvenor Casino. As a Dealer, you will be responsible for providing exceptional customer service and ensuring a safe and enjoyable gaming experience for our patrons.

Key Responsibilities
  • Provide a warm and welcoming experience for customers, acknowledging and assisting them in gaming
  • Understand and communicate the rules and payouts of our games to customers
  • Connect with first-time customers and provide guidance on how our games are played
  • Work collaboratively with the CADS and gaming supervisor to meet table demand and deliver excellent service on the gaming floor
  • Be aware of and promote safer gambling practices, identifying signs of problem gambling and informing a manager
Requirements
  • A strong personality and excellent communication skills
  • Holder of a PFL (Personal Licence) or equivalent
  • Ability to work collaboratively as part of a team and contribute to a positive and inclusive work environment
  • Flexibility to work a variety of shifts, including nights, weekends, and bank holidays
  • Applicants must be 18+ and have the right to work in the UK
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Comprehensive induction program and ongoing training
  • Exciting project work and the chance to make a meaningful impact on our business
  • A supportive and nurturing work environment

We are committed to being an inclusive employer and ensuring that we better understand and meet the needs and requirements of our candidates and customers. If you require a reasonable adjustment to be made, please let us know ahead of your interview.

", "lang_code": "en"}

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