Dealer

1 month ago

London, Greater London, United Kingdom Rank Group Full time

{"h1": "Dealer Job Description", "p": "At Rank Group, we are seeking an experienced Dealer to join our team. As a Dealer, you will be responsible for providing exceptional customer service and ensuring a positive gaming experience for our customers.

Key Responsibilities:

* Acknowledge and welcome customers, providing a warm and friendly greeting
* Understand and explain the games, payouts, and high-value member benefits
* Connect with first-time customers, explaining how the games are run
* Follow guidance from the CADS and gaming supervisor to meet table demand and deliver fantastic service
* Be aware of and prioritize safer gambling, looking out for signs of problem gambling and informing a manager

Requirements:

* A fantastic personality and excellent communication skills
* Holder of a PFL (Personal Licence)
* Ability to collaborate and work as part of the wider casino team
* Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
* Flexibility to work any time of the day, including nights, weekends, and bank holidays
* Must be 18+ and have the right to work in the UK

What We Offer:

* Competitive salary and benefits package
* Fantastic rewards and recognition program
* Comprehensive induction program and ongoing training and development
* Opportunity to work on exciting projects and contribute to the success of the team
* People-focused culture and supportive work environment

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you

Please note that we are an equal opportunities employer and welcome applications from all qualified candidates.

We look forward to hearing from you"}

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