Dealer

2 weeks ago

London, Greater London, United Kingdom Rank Group Full time
Job Title: Dealer

We are seeking an experienced Dealer to join our team at Grosvenor Casino. As a Dealer, you will be responsible for providing exceptional customer service and ensuring a safe and enjoyable gaming experience for our patrons.

Key Responsibilities:
  • Provide a warm and welcoming experience for customers, acknowledging and assisting them in gaming
  • Understand and communicate the rules and payouts of various games to customers
  • Connect with first-time customers and provide guidance on how to play games
  • Work collaboratively with the CADS and gaming supervisor to meet table demand and deliver excellent service
  • Be aware of and promote safer gambling practices, identifying potential problem gamblers and informing a manager
Requirements:
  • A strong personality and excellent communication skills
  • Holder of a PFL (Personal Licence) or equivalent
  • Ability to work collaboratively as part of a team
  • Flexibility to work varied shifts, including nights, weekends, and bank holidays
  • Must be 18+ and have the right to work in the UK
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Induction program to ensure a smooth transition into the role
  • Learning and development opportunities to enhance skills and knowledge
  • Exciting project work to contribute to the success of the business

We are committed to creating a diverse and inclusive work environment where everyone feels valued and supported. If you require any reasonable adjustments to the recruitment process, please let us know in advance.

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