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Porter Assistant

2 months ago

Richmond, Greater London, United Kingdom Richmond Harbour Hotel Full time
About the Role

We are seeking a highly skilled and customer-focused Day Porter to join our team at Richmond Harbour Hotel. As a key member of our reception team, you will be responsible for ensuring the smooth arrival and departure of our guests.

Key Responsibilities
  • Carry luggage and packages with care and attention to detail, requiring physical fitness and a can-do attitude.
  • Organize special room set-ups for guests with unique requirements, showcasing your creativity and flexibility.
  • Answer internal and external calls, providing exceptional customer service and support.
  • Work collaboratively with the reception team to ensure seamless guest experiences.
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive salary and opportunities for career progression within the Harbour Hotels Group.
  • Unique on-the-job training and development, with opportunities for internal promotions.
  • Hotel stay and food and beverage discounts across the Harbour Hotels Group.
  • Access to an exciting benefits and discount platform.
  • Employee Assistance Program.
  • Stylish boutique uniform and meals included while on duty.

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply with your up-to-date CV.