Night Porter

6 months ago


Richmond, United Kingdom Richmond Hill Hotel Full time

Thrilled to be part of one of the **Hospitality Industry's Best Employers?** It's an exciting time to join the Richmond Hill Hotel team, having been recognised as one of the **best companies** to work for by The Sunday Times, a Top Employer by The Caterer awards, winning Best Large Hotel at the Beautiful South Awards, and being listed as the #1 hotel in Richmond on Tripadvisor.

So, if you're looking for an inspiring journey where no two days are the same, with a lot of ongoing growth and opportunities, come and join our Richmond Hill Hotel team.

We’re an award - winning independent, destination loved hotel, restaurant & bar pouring incredible experience, creative imagination, and heart into delivering hill-top magic for our guests. Our team is at the heart of everything we achieve at Richmond Hill Hotel - our overwhelmingly positive reviews are testament to the hard work our amazing stars put in. We’re committed to creating a comfortable place for our team to work and we’re overjoyed to have twice been finalists for ‘**Employer of the Year**’ and won a **People award for our ‘Team Engagement’.**
- We are looking for a **Night Porter** to assist the Nights team at the hotel. The role of the Night Team member is to assist the Night Manager throughout the night to ensure that the guests continue to receive excellent customer service.

**What's in it for you?**

Exceptional people deserve to be recognised and rewarded, and in addition to an industry leading salary, you can expect an uncountable and incredible benefits package including:

- access to hundreds of online perks & discounts;
- free health cashback plan for you and your family;
- extra day’s holiday for every year you work for us (up to 5 additional days);
- salary sacrifice schemes to help you buy a bike, laptop, or gym membership;
- our team can use our onsite gym;
- bespoke career development through internal and external training schemes;
- meals on duty; Refer a friend scheme, with up to £500 cash incentive; Hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards;
- free parking on site;
- flexible working patterns, as well as much more

**Is this Night Porter role right for me?**

We’re looking for enthusiastic and talented individuals with a passion for hospitality. We embrace our core values of Diversity, Innovation and Generosity in everything we do, and we’re looking for originality, proactive thinking and understanding in our team members. For this role, you’ll:

- Assisting the Night Manager with the security checks
- Ensuring all areas are tidy, hovered, and ready for the morning
- Room service deliveries ordered through the night
- Newspaper deliveries
- Assisting guests with luggage on check in and check out
- Manage the customer services of the hotel If you are passionate about customer service and delivering impeccable service, this could be the position for you.

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