Night Porter

6 months ago

Richmond, United Kingdom Croydon Works Full time

**THE COMPANY**:
Richmond Hill Hotel is no ordinary building, with its spectacular views and prime leafy location this just isn’t an average place to visit. Situated on top of Richmond Hill, the surrounding medieval landscape was once dotted with picturesque riverside villages and orchards. It began to evolve from the construction of Sheen and Hampton Court Palaces where successive royal and aristocratic families moved in.

Richmond Park was originally enclosed for royal hunting. A series of grand houses, magnificent gardens and parks soon rose up from the water meads and woodland. Richmond Hill Hotel took shape in 1726 when two houses were built on the site. Over time, adjacent properties were added to fully form the hotel. Today, the building is part of a landmark conservation area, it also has two National Heritage List entries to top off its prime reputation. There is a reason why Turner and Constable came to paint on Richmond Hill. The landscape is breathtakingly calm, creating total relaxation.

With the luxury of contemporary fittings, bespoke detailing and subtle tones, the hotel offers a Georgian setting for the modern mind. Our destination restaurant, bar and terrace, 144 On The Hill compliments the hotels elegance with an inspired menu and calm considered spaces to meet, dine and relax.

**THE ROLE**:
We are looking for a Night Porter to assist the Nights team at the hotel. The role of the Night Team member is to assist the Night Manager throughout the night to ensure that the guests continue to receive excellent customer service.

Is this Night Porter role right for me?

We’re looking for enthusiastic and talented individuals with a passion for hospitality. We embrace our core values of Diversity, Innovation and Generosity in everything we do, and we’re looking for originality, proactive thinking and understanding in our team members.

For this role, you’ll:

- Assisting the Night Manager with the security checks
- Ensuring all areas are tidy, hovered, and ready for the morning
- Room service deliveries ordered through the night
- Newspaper deliveries
- Assisting guests with luggage on check-in and check out
- Manage the customer services of the hotel If you are passionate about customer service and delivering impeccable service, this could be the position for you.

The shifts are at night from 9.00 pm - 9.00 am (4 on, 4 off basis), so if you are a night owl this might be the role for you.

**OTHER INFORMATION**:
Location: 144-150 Richmond Hill, Richmond-upon-Thames, Surrey, TW10 6RW

RAIL: Straight-forward commute from East Croydon to Clapham Junction and then change for South West trains to Richmond. Richmond Station is just a short and scenic 15-minute walk down the hill.

LONDON UNDERGROUND: Richmond Hill is on the District Line with regular services running into London Victoria in 30 minutes.

BUS: 371 and 65 can be caught from Richmond Station, each a short 5 - 10 minute journey. Bus 371 stops at the American University just 200m from the hotel and the 65 stopping at Nightingale Lane just 300m away.

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