Field Engineer for Transportation Systems

1 week ago


Worthing, West Sussex, United Kingdom Vix Technology Full time
Job Summary

Vix Technology is looking for a highly skilled Field Engineer to join our team in the South-East region. The successful candidate will be responsible for supporting, maintaining, and improving our products and ancillary equipment. This role requires experience with electrical testing procedures, Vix software monitoring tools, and system fault diagnosis.

About the Role

The ideal candidate will have experience working in a pressurised environment, meeting tight deadlines, and providing excellent customer service. A company vehicle will be provided, but it is essential that you are located within the SE region to provide effective service geographically. Estimated Salary: £55,000 - £70,000 per annum.

Key Responsibilities
  • Fault Diagnosis and Rectification: Identify system faults through electrical testing procedures and with Vix software monitoring tools, rectifying system, on-street hardware, and on-vehicle hardware faults within SLAs.
  • Customer Correspondence: Respond to customer queries regarding maintenance and fault issues.
  • KPI Performance: Maintain and drive to improve KPI performance.
Requirements

To be successful in this role, you will need:

  • NVQ or similar in electrical engineering (or Level 3 NVQ in Light or Heavy Vehicle Maintenance & Repair).
  • Experience as a field-based engineer, time-served electrical engineer, or time-served vehicle technician with a demonstrable track record of fault diagnosis of vehicle electrical/electronic systems.
  • Ability to work independently, delivering high standards when unsupervised.
  • Good organisational and time management skills.
Benefits

We offer a comprehensive package of benefits, including private healthcare, income protection scheme, pension, group life assurance, cycle to work scheme, electric car benefit scheme, employee assistance programme, and eyecare and spectacle vouchers.



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