Technical Support Engineer

18 hours ago


Worthing, West Sussex, United Kingdom DCV Technologies Limited Full time
Company Overview

DCV Technologies Limited is a leading provider of automatic fare collection, transit information, and transit analytics solutions. With over 35 years of experience, we have established ourselves as a trusted partner to over 200 city and regional transport authorities around the world.

We are now seeking an experienced Technical Support Engineer to join our team. As an Electrical Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers.

Key Responsibilities:

  • Perform fault rectification and repair of installed equipment using diagnostic processes to assess failure
  • Produce timely and accurate reports on the Jira fault system to ensure that SLAs are achieved and chargeable works are advised
  • Carry out scheduled maintenance of on-vehicle, on-street, Rail Validators, and radio equipment according to schedule

Requirements:

  • Experience within an electrical/technical installation/maintenance environment
  • Able to work in a deadline-focused environment, meeting tight installation or fault response deadlines
  • Competent in electrical/electronic engineering with relevant qualification or proven experience in field electronics

What We Offer:

  • Competitive salary of £48,000 - £60,000 per annum
  • 37.5 hour week working 5 out of 7 days
  • Overtime available
  • Van, tools, and uniform provided


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