Electrical Field Service Engineer
5 days ago
Vix Technology, a global leader in automatic fare collection, transit information, and analytics solutions, is seeking a highly skilled Field Service Engineer to support, maintain, and improve products and ancillary equipment across the South-East region. The ideal candidate will have experience with electrical testing procedures, Vix software monitoring tools, and system fault diagnosis.
About Vix TechnologyWith over 35 years of experience transforming fare collection worldwide, we pride ourselves on being at the forefront of innovation. As a global organisation, we value individual diversity and want to hear from you.
This role will suit someone with experience in fault diagnosis, corrective maintenance, and preventative maintenance. A company vehicle will be provided, but it is essential that you are located within the SE region to provide effective service geographically. Estimated Salary: £45,000 - £60,000 per annum.
- Fault Diagnosis and Rectification: Identify system faults through electrical testing procedures and with Vix software monitoring tools, rectifying system, on-street hardware, and on-vehicle hardware faults within SLAs.
- Customer Correspondence: Respond to customer queries regarding maintenance and fault issues.
- KPI Performance: Maintain and drive to improve KPI performance.
To be successful in this role, you will need:
- NVQ or similar in electrical engineering (or Level 3 NVQ in Light or Heavy Vehicle Maintenance & Repair).
- Experience as a field-based engineer, time-served electrical engineer, or time-served vehicle technician with a demonstrable track record of fault diagnosis of vehicle electrical/electronic systems.
- Ability to work independently, delivering high standards when unsupervised.
- Good organisational and time management skills.
We offer a range of benefits, including private healthcare, income protection scheme, pension, group life assurance, cycle to work scheme, electric car benefit scheme, employee assistance programme, and eyecare and spectacle vouchers.
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