Customer Service Representative

3 weeks ago


Farnham, Surrey, United Kingdom Haskins Garden Centres Full time

Retail Assistant Role Overview

We are seeking a highly motivated and enthusiastic Retail Assistant to join our team at Haskins Garden Centres. As a Retail Assistant, you will be responsible for providing excellent customer service and helping customers with their queries across a wide range of Indoor and Outdoor product ranges.

Key Responsibilities

  • Process POS transactions accurately and efficiently
  • Pricing stock and maintaining inventory levels
  • Sales ordering and till operation
  • Replenishing stock and maintaining a clean and organized store environment
  • Display and merchandising of products
  • General housekeeping duties, including lifting compost

About You

We are looking for a self-motivated and hardworking individual with excellent customer service skills and a desire to learn. Previous horticultural knowledge would be desirable, but not essential. As a Retail Assistant, you will be working in the Plant Department, offering excellent service and providing information on our wide range of products.

What We Offer

  • Generous Company Discount scheme
  • Retail discounts, saving money on day-to-day spending, days out, and gifts
  • Cycle Scheme, helping spread the cost of a bike and saving on tax
  • Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more
  • Time off to support local charities, with an annual paid Charity Day
  • Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family
  • Company pension scheme for eligible employees
  • Free on-site parking
  • Up to 38 days of Holiday (pro-rata)
  • Uniform provided


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