Customer Service Operations Manager
2 days ago
We are currently recruiting for a Customer Service Operations Manager to join our store team in College Street, Rotherham.
This is a full-time role and being flexible with your working pattern will be essential.
About the RoleAs a Customer Service Operations Manager, you will be responsible for the cash office and checkout area, ensuring that the highest standards of service are provided for our customers.
You will also:
- Drive your team to deliver personable, polite and prompt service in the checkout area
- Act as a role model, displaying exceptional service to our customers
- Be highly visible and approachable to customers and your colleagues
- Coach colleagues to ensure they demonstrate the appropriate skills and knowledge in the checkout area
- Ensure compliance of company stock control procedures within the appropriate timelines
- Ensure company property, cash and stock are secure at all times
- Play a vital part in continuing to make our stores a fun place to work
Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service
It is essential that applicants have the following:
- Experience of managing a small to medium sized team, in a fast-paced retail environment
- Strong numerical and problem solving skills
- A flexible approach and a 'can do' attitude
- The ability to think on your feet
At B&M Retail, we're not just any retailer. We're one of the fastest-growing in the UK, with over 720 stores and an exciting plan for new openings in the future.
Joining us means you can be a part of an extraordinary journey.
What We Offer:- A competitive salary of £35,000 per annum
- Job stability and a clear path for your career progression and internal development
- Amazing on the job training
- 10% store discount across all B&M & Heron Foods stores, with regular double discount events for you to enjoy
- Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality and more
- Wellbeing support & guidance through our Employee Assistance Programme
- A stable & permanent 40 hour contract
-
Service Operations Manager
4 weeks ago
Rotherham, Rotherham, United Kingdom Welcome Break Full timeAbout the Role:We are seeking a highly motivated and experienced Service Operations Manager to join our team at Welcome Break. As a Service Operations Manager, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service...
-
Service Operations Manager
4 weeks ago
Rotherham, Rotherham, United Kingdom Welcome Break Full timeAbout the Role:We are seeking a highly motivated and experienced Service Operations Manager to join our team at Welcome Break. As a Service Operations Manager, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service...
-
Customer Service Specialist
2 months ago
Rotherham, Rotherham, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Rotherham, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide excellent customer service...
-
Customer Service Representative
4 weeks ago
Rotherham, Rotherham, United Kingdom beBee Professionals Full time £20,000 - £25,000beBee Professionals is seeking a Customer Service Representative to provide top-notch customer service and support the store's operations in Rotherham, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's...
-
Customer Service Representative
4 weeks ago
Rotherham, Rotherham, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly skilled and customer-focused Sales and Service Specialist to join our team in Rotherham, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide exceptional customer service and assist...
-
Customer Service Associate
4 weeks ago
Rotherham, Rotherham, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe're looking for a skilled Delivery Operations Specialist to join our team at Asda Stores Ltd. As a key member of our delivery operations, you'll play a vital role in ensuring our customers receive their orders on time and in great condition.Key ResponsibilitiesDeliver products to customers in a safe and efficient mannerManage your van and...
-
Customer Service Delivery Expert
5 days ago
Rotherham, Rotherham, United Kingdom South Yorkshire Mayoral Combined Authority Full timeJob OverviewWe are seeking a seasoned Customer Service Manager to oversee and enhance the quality of service and safety across multiple sites, ensuring an exceptional experience for travellers and service users. This is a pivotal role with operational responsibility for various transit centres, Park and Ride sites, Satellite sites, and retail operations.Key...
-
Customer Service Manager
3 weeks ago
Rotherham, Rotherham, United Kingdom B&M Retail Full timeAbout the Role:As a Customer Service Manager with B&M Retail, you will be responsible for the cash office and checkout area, ensuring the highest standards of service are provided for our customers.You will:Drive your team to deliver personable, polite, and prompt service in the checkout area.Act as a role model, displaying exceptional service to our...
-
Customer Service Representative
4 weeks ago
Rotherham, Rotherham, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a skilled and flexible Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you will be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with your team to ensure smooth operations.Key ResponsibilitiesDeliver...
-
Customer Service Representative
4 weeks ago
Rotherham, Rotherham, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Rotherham, we're seeking enthusiastic team members to deliver exceptional customer service and contribute to our operational success.Key Responsibilities:Engage with customers, providing support and service.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High...
-
Customer Service Manager
4 weeks ago
Rotherham, Rotherham, United Kingdom B&M Retail Full timeAbout the RoleThis is a full-time role where you will be responsible for the cash office and checkout area, ensuring the highest standards of service are provided for our customers.You will also:Drive your team to deliver personable, polite, and prompt service in the checkout area.Act as a role model, displaying exceptional service to our customers.Be highly...
-
Customer Service Representative
2 months ago
Rotherham, Rotherham, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Rotherham. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to...
-
Customer Service Manager Role
2 days ago
Rotherham, Rotherham, United Kingdom Welcome Break Full timeAbout the Company\rWelcome Break is a leading service provider on motorways across the UK, offering a range of services to motorists.">About the Job">We are currently seeking an experienced Customer Service Manager to join our team at Welcome Break ROTHERHAM, M1 Motorway, S60 4EQ. The ideal candidate will have prior experience working in retail or catering...
-
Customer Service Representative
4 weeks ago
Rotherham, Rotherham, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Delivery Driver. As a key member of our operations team, you will be responsible for delivering our products to customers in a timely and efficient manner.Key ResponsibilitiesDeliver products to customers in a safe and timely mannerEnsure that all...
-
Machine Operator
4 weeks ago
Rotherham, Rotherham, United Kingdom Quality Service Recruitment Full timeWe are seeking a skilled Machine Operator to join our team at Quality Service Recruitment. As a Machine Operator, you will be responsible for ensuring the smooth operation of our machines throughout the day.You will receive comprehensive training on both existing and new machines, including those being fitted with the latest technology. This is a...
-
Machine Operator
3 weeks ago
Rotherham, Rotherham, United Kingdom Quality Service Recruitment Full timeJoin Our Team as a Machine OperatorWe are seeking a skilled Machine Operator to join our team at Quality Service Recruitment. As a Machine Operator, you will play a crucial role in ensuring the smooth operation of our machines throughout the day.Responsibilities:Operate and maintain machines to ensure optimal performance and efficiencyPerform routine checks...
-
Machine Operator
1 month ago
Rotherham, Rotherham, United Kingdom Quality Service Recruitment Full timeQuality Service Recruitment is seeking a skilled Machine Operator to join our team. As a Machine Operator, you will be responsible for ensuring the smooth operation of our machines throughout the day. You will receive comprehensive training on both existing and new machines, including hands-on experience with our latest equipment. This is a Monday-to-Friday...
-
Customer Service Representative
4 weeks ago
Rotherham, Rotherham, United Kingdom Asda Full timeAbout the RoleAs a Customer Delivery Driver at Asda, you'll be part of a fast-paced team that delivers products to customers' front doors. You'll need to be organized, friendly, and approachable, with excellent communication skills.Our operation runs 24/7, and we offer flexible working to fit around your lifestyle. Late and weekend working is a requirement,...
-
Customer Service Representative
4 weeks ago
Rotherham, Rotherham, United Kingdom Asda Full timeAbout the RoleAs a Service Colleague at Asda, you will be working across various departments to ensure the efficient running of our stores. This includes serving customers at the checkouts, perfecting pizzas, picking for home deliveries, and replenishing products on the shelves. Our customers are our priority, and we take pride in providing excellent...
-
Customer Service Representative
2 months ago
Rotherham, Rotherham, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Rotherham, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...