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Claims Handler
1 month ago
About the Role
Charles Taylor TPA is seeking a skilled Claims Handler to join its team. The successful candidate will be responsible for handling claims from the initial notification of loss to the final adjustment and settlement.
Key Responsibilities
- Receive and triage first notifications of loss
- Liaise with brokers and underwriters
- Appoint surveyors, lawyers, and other experts to progress claims
- Collect documents and consider policy wording and liability
- Contribute to settlement negotiations with insureds
- Participate in regular claims conference calls
- Manage experts and ensure adherence to agreed scope of works
- Check and approve invoices for payment
- Maintain claims management systems and personal timesheets
- Contribute to fee production and actively market the TPA offering
Person Specification
- 5 years claims experience in commercial property
- A Level education
- Comfortable learning bespoke IT systems
- Attention to detail and accuracy in recording information
- Numerate and good communication skills
- Customer-centric and a team player
Why Charles Taylor?
We pride ourselves on having a positive work environment where our people are empowered to make the best decisions. We offer continuous learning and development opportunities, including structured induction programs, job training, and study support for relevant professional qualifications.
