Claims Handler
2 weeks ago
To handle inwards claims in accordance with individual authority, Nashrock Insurance Recruitment seeks a Claims Handler to provide support to Claims Managers and Head of Claims in managing and reviewing claim files, creating and maintaining claims records, and providing management information. This role requires a structured training program aimed at developing claims handling skills.
Duties
- Entry and maintenance of the Claims Management System (CMS)
- Organizing and running reports from the CMS
- Managing claim files, including retrieving brokers' claim files, document management, scanning, and document retention
- Agreeing and settling claim bordereaux
- Agreeing and arranging for settlement of valid covered claims upon selected accounts, subject to terms of individual authority
- Analysing and reviewing individual claims on programs where managed syndicate leads and follows as required, subject to terms of individual authority
- Preparing various management reports for internal and external purposes as required
Competence Profile:
- Able to maintain ongoing relationships with brokers, third-party experts, and colleagues
- Operate at all times to the standards and rules of applicable regulatory bodies and internal guidelines
- Input data and maintain records with a high degree of accuracy and attention to detail
- Ensure competence is attained and maintained
Required Knowledge, Skills, and Qualifications:
- Professional Indemnity (PI)
- UK Business
- Knowledge of underwriting and reinsurance appropriate to the role
- Developing an understanding of the insurance market, industry, and stakeholders
- Knowledge of the main issues affecting the insurance market
- Familiarity with the standards and rules of regulatory bodies and internal procedures
- Understanding of the types of business transacted by the syndicate
- IT skills (Word, Excel, and other software packages used within the business)
- Strong relationship skills
- Developing negotiation skills
- Developing decision-making skills
- Developing financial awareness
- Strong numeracy
- Analytical skills
- Excellent communication skills
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