Customer Service Manager

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Pavers Shoes Full time

We are seeking an experienced Assistant Manager to support our Store Manager in driving sales, delivering excellent customer service, and leading a high-performing team.


Key Responsibilities:



  • Assist the Store Manager in achieving company targets, KPIs, and goals
  • Lead by example and instill a customer-first culture
  • Motivate and develop the team to achieve and exceed KPIs
  • Be self-aware, question, learn, and take responsibility for store performance
  • Livestock Pavers DNA and lead by example

We Offer:



  • A competitive salary of £28,371 per annum
  • A generous staff discount scheme
  • Holiday entitlement with increments for service
  • Company contribution pension, discretionary annual bonus scheme, and death in service benefit
  • Access to the Pavers Foundation, Pavers Academy, and RetailTRUST

About Us:


Pavers Shoes is a third-generation family-owned business with a strong commitment to family values and green credentials.


As a permanent full-time position, 40 hours over 5 days per week, this role offers a great opportunity to join a dynamic team and make a real difference in the business.



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