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Role Overview
We are seeking a highly motivated and enthusiastic Customer Service Associate to join our team at SPAR Garden City, Flintshire. As a key member of our store operations, you will play a vital role in delivering exceptional customer service and contributing to the continuous improvement of our store.
About the Role
This is an exciting opportunity for someone who enjoys working in a fast-paced retail environment and has excellent communication skills. You will be responsible for greeting customers in a friendly and welcoming manner, answering their queries about products and services, and processing their purchases efficiently and accurately.
Key Responsibilities:
- Greet customers with a smile and offer assistance when needed.
- Process customer transactions accurately and efficiently, maintaining a positive and friendly service attitude.
- Upsell selected products to customers and highlight multi-buy offers to maximise sales.
- Work effectively as part of a team to maintain a clean and organised sales floor, rotate stock, and complete additional assigned tasks as required.
Requirements and Qualifications:
- Previous experience in a similar role or industry is preferred.
- Excellent attention to detail and ability to follow instructions and procedures.
- Some understanding of legislative responsibilities in a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving business growth.
- Previous cash handling experience is preferred but not essential.
What's in it for you?
- Competitive salary: £25,000 - £30,000 per annum (pro rata) based on 30 hours per week.
- A comprehensive benefits package including holiday pay, maternity/paternity leave, paid breaks, free tea and coffee, and more.
- Opportunities for career development and advancement within the company.
- A supportive and diverse work environment.
