Customer Service Advocate

1 week ago


Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full time
Job Overview

We are seeking a skilled and empathetic Customer Service Advisor to join our team at PayPoint Group on a fixed term contract basis. This role is based in Welwyn Garden City, working full-time in a Contact Centre with opportunities for home working. The successful candidate will provide exceptional customer service, resolving challenging conversations with effective communication and empathy.

Key Responsibilities
  • Deliver customer service targets and build rapport with customers
  • Provide solutions to customer issues and concerns
Compensation Package

The salary for this position is £22,700 per annum, plus benefits and opportunities for career progression within the Contact Centre or other areas of the business. This role offers a unique chance to develop your skills and experience in a dynamic environment.

Company Culture

PAYPOINT GROUP IS A DYNAMIC COMPANY WHERE YOU CAN GROW WITH US AND LEARN FROM OUR TEAM. THE FIXED TERM CONTRACT PROVIDES A CHANCE TO PROVE YOURSELF IN THIS ROLE AND WE OFFER VARIOUS TRAINING OPPORTUNITIES TO HELP YOU IN YOUR DEVELOPMENT.



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