Starbucks Store Manager

5 days ago


York, York City, United Kingdom EG Group Full time

Job Summary:

We are seeking a dedicated and experienced Assistant Manager to join our EG Group team at our Starbucks store in Pocklington. As a key member of our management team, you will be responsible for leading and motivating a team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Manage the store in the absence of the Manager, ensuring seamless day-to-day operations and maintaining high standards of customer service.
  • Lead and engage the team to promote sales, increase profitability, and enhance customer satisfaction.
  • Develop and implement strategies to improve store performance, including sales growth, customer engagement, and team development.
  • Collaborate with the Management team to achieve business objectives and drive company-wide initiatives.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • Previous management experience in a retail or hospitality environment.
  • Strong leadership and team management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work flexibly, including evenings, weekends, and holidays.
  • Knowledge of sales growth strategies and customer engagement techniques.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • Discounts on food, drinks, and merchandise.
  • Access to virtual GP and wellbeing services.
  • Quarterly bonus incentive.
  • Contracted hours and free on-shift beverage.
  • Progression and career opportunities.
  • Life assurance and employee assistance programme.
  • Recognition rewards and work anniversary awards.
  • Compassionate leave and EG Cares benefits and rewards platform.
  • Access to the Learning Hub with extensive online learning courses.


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