ServiceNow Account Growth Specialist

1 week ago


Maidstone, Kent, United Kingdom RecruitmentRevolution Full time
About the Role
As a seasoned ServiceNow professional, you will be responsible for fostering strong relationships with our esteemed clients. Your exceptional interpersonal and communication skills will enable you to build trust and rapport with stakeholders at all levels, ensuring seamless collaboration and customer satisfaction.

With your proven track record in account management or customer success roles within a ServiceNow partner business, you will possess the necessary expertise to successfully manage and grow client accounts. Your ability to identify and address client needs will be key in delivering an outstanding client experience.

We are seeking a talented individual who can take pride in sharing their knowledge, roll up their sleeves to get things done, and make the tea when needed (just like we do). If you have a passion for delivering top-notch service and support, we want to hear from you

What You'll Do
Become the go-to guru for keeping our customers happy, making sure they're getting top-notch service and support every step of the way
Build awesome relationships with key players, lead regular check-ins, boost customer engagement, and spot opportunities for growth
Work hand-in-hand with our amazing teams like Technical Consultants, Architects, and Engagement Managers, crafting creative, tailored solutions that wow our clients
Keep a close eye on customer engagement, continually driving improvements, managing contract renewals, and collaborating with marketing and sales to cook up strategies that keep our customers coming back for more

The Benefits
A competitive salary of £70,000 base, £125,000 OTE, plus a wide range of progressive benefits you'll love
Vitality health insurance, GP & Bupa dental care, Life Insurance, and 4% employee pension
25 days holiday (more with tenure), comprehensive training and development, and the coolest offices in London (3 days in the office)
Onsite Gym, and a hybrid working arrangement that suits your lifestyle

About Us
We are an award-winning Elite ServiceNow Partner, rapidly growing at a rate of 45% YoY growth. We deliver best-in-class managed services for customers using the platform, including National Highways, HS2, Avanti West Coast (rail), Southeastern (rail), Nuffield Health, White & Case / HFW / Clyde & Co / Simmons & Simmons (all global law firms).
Our values are simple: No one is above making the tea or watering the plants, Do the right thing by the customer. Always, No room for egos, politics or gossip, We're a team. Take pride in sharing what you know, If you see something that needs doing, roll up your sleeves and get it done, and Remember, at some point, you did something for the first time.

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