Account Management Guru
1 week ago
About the Company:
We are an award-winning Elite ServiceNow Partner with 45% YoY growth. Our mission is to deliver best-in-class managed services to our customers, including National Highways, HS2, Avanti West Coast, Southeastern, Nuffield Health, and global law firms.
Our Values:
- NO ONE IS ABOVE MAKING THE TEA OR WATERING THE PLANTS.
- DO THE RIGHT THING BY THE CUSTOMER. ALWAYS.
- NO ROOM FOR EGOS, POLITICS, OR GOSSIP.
- WE'RE A TEAM. TAKE PRIDE IN SHARING WHAT YOU KNOW.
- IF YOU SEE SOMETHING THAT NEEDS DOING, ROLL UP YOUR SLEEVES AND GET IT DONE.
- REMEMBER, AT SOME POINT, YOU DID SOMETHING FOR THE FIRST TIME.
The Role:
You'll be the go-to person for any customer questions or challenges, ensuring quick, hassle-free solutions. You'll work hand-in-hand with our amazing teams to craft creative, tailored solutions that wow our clients.
Your Qualifications:
- PROVEN EXPERIENCE IN ACCOUNT MANAGEMENT OR CUSTOMER SUCCESS ROLES WITHIN A SERVICENOW PARTNER BUSINESS.
- EXCELLENT INTERPERSONAL AND COMMUNICATION SKILLS.
- A TRACK RECORD OF SUCCESSFULLY MANAGING AND GROWING CUSTOMER ACCOUNTS.
- STRONG PROBLEM-SOLVING SKILLS.
- ABILITY TO MANAGE MULTIPLE CLIENT RELATIONSHIPS SIMULTANEOUSLY.
Salary:
£70,000 base & £125,000 OTE.
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