Account Management Guru

1 week ago


Maidstone, Kent, United Kingdom RecruitmentRevolution Full time

About the Company:

We are an award-winning Elite ServiceNow Partner with 45% YoY growth. Our mission is to deliver best-in-class managed services to our customers, including National Highways, HS2, Avanti West Coast, Southeastern, Nuffield Health, and global law firms.

Our Values:

  • NO ONE IS ABOVE MAKING THE TEA OR WATERING THE PLANTS.
  • DO THE RIGHT THING BY THE CUSTOMER. ALWAYS.
  • NO ROOM FOR EGOS, POLITICS, OR GOSSIP.
  • WE'RE A TEAM. TAKE PRIDE IN SHARING WHAT YOU KNOW.
  • IF YOU SEE SOMETHING THAT NEEDS DOING, ROLL UP YOUR SLEEVES AND GET IT DONE.
  • REMEMBER, AT SOME POINT, YOU DID SOMETHING FOR THE FIRST TIME.

The Role:

You'll be the go-to person for any customer questions or challenges, ensuring quick, hassle-free solutions. You'll work hand-in-hand with our amazing teams to craft creative, tailored solutions that wow our clients.

Your Qualifications:

  • PROVEN EXPERIENCE IN ACCOUNT MANAGEMENT OR CUSTOMER SUCCESS ROLES WITHIN A SERVICENOW PARTNER BUSINESS.
  • EXCELLENT INTERPERSONAL AND COMMUNICATION SKILLS.
  • A TRACK RECORD OF SUCCESSFULLY MANAGING AND GROWING CUSTOMER ACCOUNTS.
  • STRONG PROBLEM-SOLVING SKILLS.
  • ABILITY TO MANAGE MULTIPLE CLIENT RELATIONSHIPS SIMULTANEOUSLY.

Salary:

£70,000 base & £125,000 OTE.



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