Debt Recovery Specialist

3 weeks ago


Crawley, West Sussex, United Kingdom Alexander Lloyd Full time
Credit Controller Job Description

Job Title: Credit Controller

Location: Crawley

Salary: Up to £32,000 per annum

About the Role

The successful candidate will be responsible for managing a portfolio of customer accounts, ensuring timely collection of outstanding debts.

Key Responsibilities include monitoring credit limits and payment terms, taking appropriate action when accounts exceed limits or are overdue.

Excellent communication and negotiation skills are required to handle queries and disputes professionally, resolving payment delays effectively.

A strong attention to detail is essential to reconcile customer accounts, ensuring accuracy of invoices and payments.

The role involves preparing and issuing monthly statements and overdue notices, maintaining detailed records of communication with clients.

Collaboration with internal teams, including sales and customer service, is necessary to resolve account issues.

The Credit Controller will provide regular reports on debtor performance and highlight any areas of concern.

Requirements

We are seeking a highly motivated individual with experience in customer service, handling a high number of calls daily.

Strong communication and negotiation skills are essential, along with a professional and customer-focused approach.



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