Operations Manager

3 weeks ago

Lyndhurst, Hampshire, United Kingdom Talent Finder Full time
About the Role

We are seeking an experienced and ambitious Assistant General Manager to join our team at Talent Finder. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our pubs and restaurants, ensuring exceptional customer service and driving business growth.

Key Responsibilities
  • Oversee all pub operations, including front and back of house, in the absence of the General Manager
  • Assist with recruitment, training, and development of the team
  • Follow, train, and uphold company procedures to ensure the highest standards of drink quality, food safety, licensing law, security, and health and safety
  • Think creatively to increase sales and growth, and implement new ideas to drive business forward
  • Monitor room occupancy and booking rates, create offers and promotions to increase room sales
  • Work alongside the housekeeping staff to ensure all rooms are of an excellent and consistent standard
  • Assist with monitoring and managing all communication, including emails and social media
  • Ensure health and safety standards are maintained, including fire risk audits
  • Employ the 'Best for Business' ethos, leading by example with a hands-on approach to training and development
  • Carry out kitchen inspections on a regular basis in line with EHO standards
  • Assist with all ordering, keeping on top of stock, control, rotation, and wastage
  • Help motivate the team and drive the business forward, creating a sense of pride amongst the team
What We Offer
  • Excellent remuneration package, with fantastic tips paid in addition
  • Substantial monthly bonus scheme
  • Ongoing staff training and development to ensure you reach your potential
  • Eligible employees benefit from a NEST pension scheme with an increased Employer's contribution available
  • Parking on/near site
  • Staff discount in all outlets
  • 28 days holiday per year, which increases with time served
  • The chance to join a well-established company
  • To join a fantastic team
  • To showcase your knowledge and skill set
  • Job security
  • High staff retention
  • Training programme
  • Family atmosphere
  • Further progression opportunities

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