Technical Service and Support Manager

2 months ago


Southampton, Southampton, United Kingdom Talent Smart Limited Full time
Job Overview

Talent Smart Limited is seeking a highly skilled Technical Service and Support Manager to oversee technical service operations and provide top-tier support to our international clients.

This role involves travelling overseas on a three-month rotational basis to ensure the smooth operation, maintenance, and support of our products and services.

  • Manage and oversee technical service operations for international clients during the three-month rotation.
  • Provide hands-on technical support and troubleshooting for clients, resolving complex issues efficiently.
  • Coordinate with local and remote teams to ensure seamless service delivery and support.
  • Develop and implement service strategies to improve client satisfaction and operational efficiency.
  • Train and mentor local support staff, enhancing their technical skills and knowledge.
Key Qualifications
  • Bachelor's degree in Information Technology, Engineering, or a related field.
  • Minimum of 5 years of experience in technical service and support management.
  • Proven experience working in international settings and managing overseas projects.
  • Strong technical background with expertise in Servers, networks and EUC.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
Work Environment
  • This role requires travelling and working overseas for three-month rotations, with potential assignments in various international locations.
  • Ability to work in diverse and sometimes challenging environments, adapting to local conditions and cultural differences.

The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in diverse cultural environments.

Candidates must have Marine Training or be willing to complete and fund training before starting work.



  • Southampton, Southampton, United Kingdom Rise Technical Recruitment Limited Full time

    Rise Technical Recruitment Ltd is seeking an experienced Electrical Hardware Engineer to join our team in Southampton. As a Technical Support Specialist, you will be responsible for providing technical support to clients and ensuring the smooth operation of our services.The successful candidate will have electrical experience and a passion for working with...


  • Southampton, Southampton, United Kingdom Talent Smart Full time

    We are seeking a skilled Technical Services and Support Director to manage our technical service operations.About the PositionThe successful candidate will be responsible for ensuring the smooth operation, maintenance, and support of our products and services. This involves travelling overseas on a three-month rotational basis.Key Responsibilities:Manage and...


  • Southampton, Southampton, United Kingdom Rise Technical Recruitment Limited Full time

    We are currently looking for an experienced Technical Services Engineer UK to join our team in the Southampton area. As a Technical Services Engineer, you will be responsible for providing technical support to clients in the electrical sector. This is a fantastic opportunity for someone who wants to develop their skills in a fast-paced environment, with a...


  • Southampton, Southampton, United Kingdom Rise Technical Recruitment Limited Full time

    Rise Technical Recruitment Limited is currently seeking a skilled Technical Support Specialist to join their team. This role offers a competitive salary of £32,000 - £37,000 per annum, along with comprehensive training and progression opportunities.The ideal candidate will have electrical experience and be looking for a technical support role where they...


  • Southampton, Southampton, United Kingdom Rise Technical Recruitment Full time

    Join Rise Technical Recruitment as a Junior Technical Engineer - Hydraulic ServicesWe are a dynamic recruitment agency passionate about connecting talented individuals with exciting job opportunities. As a Junior Technical Engineer, you will play a vital role in delivering exceptional services to our clients across various industries.Key...


  • Southampton, Southampton, United Kingdom PDI Technologies Full time

    PDI Technologies is seeking a Customer Service Analyst - Technical Support to join its team. As a key member of the PDI POS Solutions Support team, you will deliver world-class customer service to customers globally. Your primary responsibility will be to investigate and resolve technical issues related to the PDI POS software.About the RoleThis is a...


  • Southampton, Southampton, United Kingdom Rise Technical Recruitment Limited Full time

    We are seeking a Technical Gas Services Professional to join our team at Rise Technical Recruitment Limited. The successful candidate will be responsible for delivering excellent customer service and achieving high levels of customer satisfaction in the designated areas.Job Overview:The job involves home-based travelling to clients in various locations,...


  • Southampton, Southampton, United Kingdom Rise Technical Recruitment Limited Full time

    Rise Technical Recruitment Ltd is seeking a highly skilled Electrical Hardware Engineer to join our team in Southampton as a Technical Support Specialist. In this role, you will be responsible for providing technical support to clients and ensuring the smooth operation of our services.You will work closely with our team to deliver exceptional customer...


  • Southampton, Southampton, United Kingdom Rise Technical Recruitment Limited Full time

    Job Summary:We are seeking a highly skilled Gas Engineer to fill a Commercial Laundry Technician Role at Rise Technical Recruitment Limited. The successful candidate will have gas safe qualifications and experience working with commercial laundry equipment.In this role, you will have the opportunity to develop your technical skills and knowledge through...


  • Southampton, Southampton, United Kingdom Brockenhurst College Full time £23,014 - £25,280

    About the RoleWe are seeking a Technical Support Manager (Marine) to join our team at Brockenhurst College. The successful candidate will be responsible for maintaining and servicing the college's marine equipment, as well as providing technical support to students and staff.Key ResponsibilitiesMaintenance and upkeep of the Marchwood siteLiaising with...


  • Southampton, Southampton, United Kingdom Rise Technical Recruitment Limited Full time

    We are currently seeking an experienced Gas Safe engineer to join our team as a Technical Service Engineer, specialising in the servicing and fault finding of commercial laundry equipment.About the RoleThis is a field-based position, with home-based travelling to clients within a local patch covering the SO/PO area. As a Technical Service Engineer, you will...


  • Southampton, Southampton, United Kingdom PDI Technologies Full time

    Technical Service JobWe are seeking a skilled Technical Service Representative to join our PDI Technologies Support team.About the JobThis role involves providing second-level technical support to our clients. You will work closely with our global support teams to resolve technical issues and provide sustained support.The ideal candidate will have strong...


  • Southampton, Southampton, United Kingdom Ascentiom Full time

    Ascentiom is a leading provider of Managed Network services, and we are currently seeking a Senior Network Specialist to join our team.The role will involve providing 2nd/3rd line technical support for all Enterprise customers subscribed to the Managed Network product range, including occasional support for WiFi and networking technologies. To be successful...


  • Southampton, Southampton, United Kingdom Nextech Group Ltd Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Nextech Group Ltd. The ideal candidate will have a strong background in technical support and customer service.About the Role:Provide level 2 technical support to customers through ticket escalations and calls.Manage and resolve faults...


  • Southampton, Southampton, United Kingdom Kingfisher Full time

    Role OverviewWe are seeking an experienced Technical Services Designer to join our team in the Modern Desktop Product Group. As a key member of our End User Services team, you will be responsible for designing and delivering new services for Kingfisher group across various technical services.This role is a blend of design and project-oriented work, with an...


  • Southampton, Southampton, United Kingdom Advanced Technical Recruitment Full time

    About the RoleWe are seeking a Technical Business Development Manager to join our team in Southampton. As a Technical Business Development Manager, you will be responsible for developing and executing business strategies to drive revenue growth. You will work closely with customers to understand their needs and develop solutions that meet those needs.Key...


  • Southampton, Southampton, United Kingdom Spectrum IT Recruitment Full time

    We are currently recruiting for a Technical Services Engineer to provide essential 1st and 2nd line support across our client's business in Southampton, Hampshire. As a Technical Services Engineer, you will work closely with our team to deliver top-quality supply chain services across the UK and Europe.You will be responsible for resolving IT issues quickly...


  • Southampton, Southampton, United Kingdom South Western Railway Full time

    South Western Railway is seeking a Technical Service Delivery Manager to join our team. The successful candidate will be responsible for managing the delivery of IT Telecoms services to our departments.Key ResponsibilitiesManaging the delivery of IT Telecoms services.Ensuring faults and service requests are resolved in a timely manner.Providing IT Telecoms...


  • Southampton, Southampton, United Kingdom PDI Technologies Full time

    We are seeking a highly motivated Technical Support Specialist to join our PDI POS Solutions Support team. As a key member of the team, you will be responsible for delivering world-class customer service to our customers.About the RoleThis role requires strong technical skills and excellent communication skills. You will work closely with our global support...


  • Southampton, Southampton, United Kingdom Spectrum IT Recruitment Full time £35,000

    About Our Role: Technical Services EngineerSpectrum IT Recruitment is recruiting a Technical Services Engineer to join our client's team. As a key member of the IT department, you will be responsible for providing technical support and assistance to employees. This role involves working closely with the team to resolve technical issues and ensuring that all...