Technical Support Specialist

8 hours ago


Southampton, Southampton, United Kingdom PDI Technologies Full time

We are seeking a highly motivated Technical Support Specialist to join our PDI POS Solutions Support team. As a key member of the team, you will be responsible for delivering world-class customer service to our customers.

About the Role

This role requires strong technical skills and excellent communication skills. You will work closely with our global support teams to resolve issues and provide sustained technical support to our customers.

The successful candidate will have:

  • 2+ years of experience in technical helpdesk support roles.
  • Technical skills in SQL and database management (preferred).
  • Working knowledge of Windows operating systems from Windows 7 onwards.
  • Basic networking knowledge.
  • Exceptional customer service skills.
Key Responsibilities

The estimated salary for this role is £40,000 per annum, depending on experience.

Working Hours and Location

The working hours for this role will be on a rotating shift basis, 4 days on/4 days off, covering Monday to Sunday, 06:00 to 23:00.



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