Technical Support Specialist

4 days ago


Southampton, Southampton, United Kingdom FNBB Services Corp Full time

About the Role

Job Summary

We are seeking a skilled Technical Support Specialist to join our team in providing exceptional IT support services to our clients.

Key Responsibilities:

  • Provide on-site technical support for IT hardware and software products.
  • Diagnose and repair PC's, Laptops, Printers, Servers, and retail equipment.
  • Perform desk-side support for SCC clients as requested.
  • Assist other engineers in delivering service to customers.
  • Utilize PDA to check and update allocated calls in a timely manner.

Requirements:

  • Strong knowledge of common software products.
  • Excellent problem-solving skills.
  • Ability to work efficiently and proactively.
  • Good communication and customer service skills.

What We Offer

  • A competitive salary of £40,000 - £55,000 per annum, depending on experience.
  • A comprehensive benefits package, including hybrid working and core hours.
  • Career development and life-long learning opportunities.


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