Technical Support Specialist

1 week ago


Southampton, Southampton, United Kingdom Sanderson Recruitment Plc Full time
Job Overview
Sanderson Recruitment Plc is seeking a skilled IT Field Service Engineer/IT Field Technician to join our team. As a Technical Support Specialist, you will be responsible for installing, maintaining, upgrading, and repairing IT products such as PCs, workstations, printers, terminals, servers, and devices.

About the Role
This is a fantastic opportunity for an experienced IT professional to take on a challenging role that involves attending incidents and requests with a customer-focused approach. You will work closely with the Customer Incident Centre to resolve issues efficiently and effectively.

Key Responsibilities:
  • Install, maintain, upgrade, and repair IT products.
  • Attend incidents and requests with a customer-focused approach.

Essential Skills and Qualifications
To be successful in this role, you will need to have a full UK driver's licence and car with business insurance. You should also possess the ability to resolve hardware issues and basic software problems. Your excellent communication skills will enable you to interact effectively with customers and colleagues alike.

What We Offer
We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience. In addition, we provide a comprehensive benefits package that includes pension scheme, life assurance, and holiday entitlement.

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