Retail Customer Service Representative

1 week ago


Dundee, Dundee City, United Kingdom William Hill Full time
Overview

As a Retail Customer Service Representative, you will be at the forefront of providing exceptional customer service to our valued clients. Based in various locations across the UK, our Retail team is dedicated to delivering world-class betting and gaming experiences.

We're committed to fostering a supportive and inclusive work environment where everyone can thrive. As an Accounts and Betting Assistant, you'll play a pivotal role in ensuring seamless transactions for our customers. With your passion for delivering top-notch service, you'll help build lasting relationships with our clientele.

The successful candidate will have excellent interpersonal skills, empathy, and the ability to engage with people from all walks of life. You'll also possess strong communication skills, both written and verbal, and be proficient in handling queries and concerns efficiently.

In this dynamic role, you'll be part of a collaborative team that works together to provide unparalleled customer experiences. You'll receive comprehensive training to develop your skills and expertise, enabling you to grow within the company.

Working closely with management, you'll contribute to driving sales growth, improving customer satisfaction, and maintaining a high level of professionalism throughout our shops.

We offer a competitive salary of £25,000 per annum, paid annual bonuses, and access to exclusive discounts on travel and shopping. Our benefits package includes 28 days' holiday entitlement (pro rata), a pension plan, and a Sharesave Scheme. This is an exciting opportunity to join a forward-thinking organization that prioritizes employee development and well-being.

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