Claims Trainer
3 weeks ago
We are seeking a highly skilled Claims Trainer to join our growing Learning and Development team at Hastings Direct. As a Claims Trainer, you will play a critical role in ensuring the effective delivery and evaluation of training and development programs that drive good business and customer outcomes.
Key Responsibilities- Design and deliver engaging learning experiences that focus on effective transfer of learning back into the workplace.
- Perform effective learning evaluation for aligned training programs, providing data, feedback, and reporting to relevant business areas and the wider Learning and Development team.
- Develop and deliver robust training programs, including induction, upskilling, and cross-skilling, exclusively for our claims operations teams.
- Provide training and coaching support to colleagues, initiating feedback to the individual and the business on an individual's performance upon completion of training/coaching initiatives.
- Utilize professional knowledge of principles, best practices, methods, and techniques for creative delivery of effective learning solutions through varied and relevant solution and delivery methods.
- Knowledge and understanding of claims, including relevant processes, strategy, and systems.
- Excellent presentation, training, facilitation, workshop delivery, and communication skills, as well as strong stakeholder management at all levels, relationship building, and influencing skills.
- Ability to interact with people effectively, demonstrating empathy, rapport, and an ability to read their audience.
- Strong growth mindset, promoting a culture of continuous improvement and identifying and escalating opportunities to drive performance and outputs of all training and development.
- Practical knowledge and application of evaluation methods – utilizing data to understand trends and issues.
- Demonstrable knowledge of principles of insurance, Financial Services market, and customer service environments.
As a Claims Trainer at Hastings Direct, you will be part of a dynamic and growing team that is committed to delivering excellent customer outcomes. We offer a range of benefits, including an attractive salary, flexible working arrangements, a competitive bonus scheme, and a comprehensive wellbeing program. You will also have access to ongoing training and development opportunities to help you grow and succeed in your role.
We are an equal opportunities employer and welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.
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Claims Trainer
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Trainer to join our growing Learning and Development team at Hastings Direct. As a Claims Trainer, you will play a critical role in ensuring the effective delivery and evaluation of training and development programs that drive good business and customer outcomes.Key ResponsibilitiesDesign and deliver...
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Claims Trainer
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Trainer to join our growing Learning and Development team at Hastings Direct. As a Claims Trainer, you will play a critical role in ensuring the effective delivery and evaluation of training and development programs that drive good business and customer outcomes.Key ResponsibilitiesDesign and deliver...
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Claims Trainer
1 month ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Trainer to join our growing Learning and Development team at Hastings Direct. As a Claims Trainer, you will play a critical role in ensuring the effective delivery and evaluation of training and development programs that drive good business and customer outcomes.Key ResponsibilitiesDesign and deliver...
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Claims Trainer
1 month ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Trainer to join our growing Learning and Development team at Hastings Direct. As a Claims Trainer, you will play a critical role in ensuring the effective delivery and evaluation of training and development programs that drive good business and customer outcomes.Key ResponsibilitiesDesign and deliver...
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Claims Trainer
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Trainer to join our Learning and Development team at Hastings Direct. As a Claims Trainer, you will play a critical role in ensuring the effective delivery and evaluation of training and development programs that drive good business and customer outcomes.Key ResponsibilitiesDesign and deliver engaging...
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Claims Trainer
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Trainer to join our growing Learning and Development team at Hastings Direct. As a Claims Trainer, you will play a critical role in ensuring the effective delivery and evaluation of training and development programs that drive good business and customer outcomes.Key ResponsibilitiesDesign and deliver...
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Claims Trainer
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Trainer to join our Learning and Development team at Hastings Direct. As a Claims Trainer, you will play a critical role in ensuring the effective delivery and evaluation of training and development programs that drive good business and customer outcomes.Key ResponsibilitiesDesign and deliver engaging...
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Claims Trainer
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Trainer to join our growing Learning and Development team at Hastings Direct. As a Claims Trainer, you will play a critical role in ensuring the effective delivery and evaluation of training and development programs that drive good business and customer outcomes.Key ResponsibilitiesDesign and deliver...
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Claims Trainer
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Trainer to join our Learning and Development team at Hastings Direct. As a Claims Trainer, you will be responsible for delivering effective training and development programs to our claims operations teams, ensuring they have the necessary skills and knowledge to excel in their roles.Key...
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Claims Trainer
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Trainer to join our Learning and Development team at Hastings Direct. As a Claims Trainer, you will play a critical role in ensuring the effective delivery and evaluation of training and development programs that drive good business and customer outcomes.Key ResponsibilitiesDesign and deliver engaging...
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Claims Trainer
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a skilled Claims Trainer to join our Learning and Development team at Hastings Direct. As a Claims Trainer, you will play a crucial role in delivering effective training and development programs that build good business and customer outcomes.Key ResponsibilitiesDesign and deliver engaging training experiences that focus on...
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Claims Trainer
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a skilled Claims Trainer to join our Learning and Development team at Hastings Direct. As a Claims Trainer, you will play a crucial role in delivering effective training and development programs that build good business and customer outcomes.Key ResponsibilitiesDesign and deliver engaging training sessions that focus on effective...
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Insurance Claims Learning Specialist
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Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout this roleWe're seeking an experienced Claims Trainer to join our Learning and Development team at Hastings Direct. As a Claims Trainer, you'll play a critical role in ensuring the effective delivery and evaluation of training and development programs that build good business and customer outcomes.Key responsibilitiesDesign and deliver engaging learning...
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Claims Trainer
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Leicester, United Kingdom Hastings Direct Full timeClaims Trainers Location: Bexhill or Leicester Role Purpose We are looking for a Claims Trainers to join out growing L&D team. You will work with the wider Claims Operations team, business leaders, colleagues, and business trainers to ensure the effective delivery and evaluation of training and development that builds good business and customer...
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Claims Training Team Leader
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Leicester, United Kingdom Hastings Direct Full timeClaims Training Team Leader Location: Bexhill or Leicester Role purpose: We are looking for a Claims Training Team Leader to join our growing L&D team. You will be responsible for leading a team of Claims trainers to deliver best in class claims training for new colleagues joining the business and existing colleagues. Day to Day: - Lead, motivate, recruit...
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