Helpdesk Engineer Position
4 weeks ago
Aspectz Ltd is seeking an experienced Helpdesk Engineer to join their team. The successful candidate will be responsible for providing 1st line technical support to clients via phone/email, contributing to the maintenance of the company's IT documentation database, and escalating issues to relevant teams as necessary.
Key Responsibilities:
- Provide technical assistance to clients via phone/email
- Develop and maintain accurate records of client interactions and issue resolutions
- Work collaboratively with colleagues to resolve complex technical issues
Requirements:
- Proven experience working in a helpdesk or technical support role
- Strong knowledge of Windows operating systems, networking fundamentals, and Microsoft Office applications
- Excellent communication and interpersonal skills
What We Offer:
- Competitive salary: £32,000 - £37,000 per annum
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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Helpdesk Engineer Position
4 weeks ago
Basildon, Essex, United Kingdom Aspectz Ltd Full time**Job Description**We are seeking a Helpdesk Engineer to join our team at Aspectz Ltd. As a remote worker, you will provide 1st line IT support to our clients via phone and email, utilizing your technical skills and knowledge to resolve issues efficiently.Key responsibilities include contributing to the maintenance of our IT documentation database, working...
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