Customer Service Representative
4 days ago
We are a dynamic and innovative global outsourcing Contact Centre with multiple UK sites, and we are currently looking for enthusiastic individuals to join our team of Customer Service Specialists.
As a Customer Service Specialist, you will be responsible for interacting with customers on behalf of our clients, helping to resolve their queries and complaints in a professional and friendly manner.
Key Responsibilities:
- Provide exceptional customer service via phone, email, and other communication channels
- Respond to customer inquiries and resolve issues in a timely and efficient manner
- Work collaboratively as part of a team to achieve sales and service targets
- Participate in training and development programs to enhance skills and knowledge
We offer a comprehensive training program, opportunities for career development and progression, and a competitive benefits package, including:
- Comprehensive training and development programs
- Competitive salary and benefits package
- Opportunities for career development and progression
- Recognition and reward schemes
- Employee welfare support and well-being programs
If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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