Customer Service Representative

4 days ago


Gateshead, Gateshead, United Kingdom Teleperformance Full time

We are a dynamic and innovative global outsourcing Contact Centre with multiple UK sites, and we are currently looking for enthusiastic individuals to join our team of Customer Service Specialists.

As a Customer Service Specialist, you will be responsible for interacting with customers on behalf of our clients, helping to resolve their queries and complaints in a professional and friendly manner.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and other communication channels
  • Respond to customer inquiries and resolve issues in a timely and efficient manner
  • Work collaboratively as part of a team to achieve sales and service targets
  • Participate in training and development programs to enhance skills and knowledge

We offer a comprehensive training program, opportunities for career development and progression, and a competitive benefits package, including:

  • Comprehensive training and development programs
  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Recognition and reward schemes
  • Employee welfare support and well-being programs

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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