HR and Admin Assistant

3 weeks ago

Belper, Derbyshire, United Kingdom Belper PCN Full time

About Belper PCN

Belper Primary Care Network is a dedicated healthcare provider committed to delivering comprehensive services to our community. We work across 4 GP practices and collaborate with external partners in primary and community care, prioritizing patient care and satisfaction while fostering a positive work environment for our staff.

Job Summary

We are seeking a highly motivated and organized Human Resources Assistant to support our HR function with administrative tasks and contribute to the overall efficiency of our HR operations.

Main Responsibilities

  • Support the HR functions of the PCN and maintain accurate documentation
  • Provide administrative support for staff policies and processes
  • Operational support for clinical services, including managing events and staff training
  • Coordinate employee events and training programs, and team building/wellbeing activities
  • Foster a positive work culture, giving and receiving constructive feedback
  • Ensure compliance with relevant laws, regulations, and company policies
  • Maintain accurate and up-to-date documentation for HR and operational processes

Key Relationships

  • Clinical Operations Manager - responsible for HR management and staff wellbeing
  • Clinical Operations Manager - staff policies and processes
  • Team up Manager and Clinical Lead - operational and administrative support
  • Enhanced Access Manager - operational and administrative support
  • Clinical Quality Manager - compliance and documentation of CQC
  • All Practice Managers - support with staff absences, new staff, or leavers
  • Clinical Operations manager and/or Clinical Quality Manager - PCN staff communications, training, and activities
  • Systems and Development manager - staff access to systems and managing inductions

Person Specification

  • GCSE grade A to C in English and Maths
  • HR CIPD level 3 qualification or equivalent
  • Experience of supporting recruitment, onboarding, and grievance, disciplinary, and absence management processes
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and be flexible
  • Good keyboard and PC skills, with demonstrable experience of using Microsoft Office
  • HR CIPD level 3 qualification or equivalent
  • Willingness to work towards HR level 5 qualification
  • Able to de-escalate conflict and maintain professionalism
  • Strong data entry skills with high accuracy
  • Able to work independently on day-to-day work streams with minimum supervision

Desirable

  • Experience working in general practice
  • Experience of supporting disciplinary, grievance, and absence management meetings
  • Knowledge of social media management for professional purposes
  • Ability to understand data and present it in reports
  • Effective communication skills to interact with employees and external parties
  • Knowledge of CQC inspection criteria in General Practice

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