HR and Admin Assistant

1 month ago

Belper, Derbyshire, United Kingdom Belper PCN Full time

About Belper PCN

Belper Primary Care Network is a dedicated healthcare provider committed to delivering comprehensive services to our community. We work across 4 GP practices and collaborate with external partners in primary and community care, prioritizing patient care and satisfaction while fostering a positive work environment for our staff.

Job Summary

We are seeking a highly motivated and organized Human Resources Assistant to support our HR function with administrative tasks and contribute to the overall efficiency of our HR operations.

Main Responsibilities

  • Administer the recruitment and onboarding processes, including job postings, scheduling interviews, DBS checks, and processing new hire paperwork.
  • Arrange, support, and monitor the induction of new staff, ensuring they have full knowledge of the staff handbook and where to access our policies.
  • Maintain employee records, ensuring accuracy and confidentiality, and keeping them up to date.
  • Support managers in HR activities such as employee training, performance evaluations, and disciplinary actions, ensuring policies are followed and good practice is maintained.
  • Administer, monitor, and report on staff absences and leave queries, updating relevant platforms for communication across the team and for management to view.
  • Support the update of policies and procedures, ensuring they are accessible to staff members on shared platforms, PCN drive, and Team Net.
  • Coordinate employee events and training programs, and team building/wellbeing activities.
  • Foster a positive work culture, giving and receiving constructive feedback on the way we work together.

Compliance and Documentation

  • Have a thorough understanding of company policies and ensure they are kept up to date.
  • Ensure compliance with relevant laws, regulations, and company policies.
  • Maintain accurate and up-to-date documentation for HR and operational processes.
  • Assist with audits and quality assurance initiatives to ensure adherence to CQC standards.

Key Relationships

  • Clinical Operations Manager - responsible for the overall HR management of staff and their wellbeing.
  • Clinical Operations Manager with regards staff policies and processes.
  • Team up Manager and Clinical Lead to provide them with operational and administrative support with clinical services.
  • Enhanced Access Manager to provide them with operational and administrative support with clinical services.
  • Clinical Quality Manager to provide them with support in the compliance and documentation of CQC.
  • All Practice Managers to provide them with support in relation to staff absences, new staff, or leavers.
  • Clinical Operations manager and/or Clinical Quality Manager to provide them with support in relation to PCN staff communications, training, and activities.
  • Systems and Development manager to provide them with support in reference to staff access to systems and managing their inductions.

Person Specification

  • Qualifications
    • Essential
      • GCSE grade A to C in English and Maths
      • HR CIPD level 3 qualification or equivalent
    • Desirable
      • CIPD level 5 qualification or equivalent.
  • Experience
    • Essential
      • Experience of supporting recruitment including onboarding of new staff
      • Experience of supporting a grievance, disciplinary, and absence management process with letters and advice on process.
      • Excellent communication and interpersonal skills
      • Experience of working in a busy administrative role
      • Ability to work under pressure and be flexible
      • Ability to present relevant information/reports in a concise manner
      • Good keyboard and PC skills, with demonstrable experience of using Microsoft Office, eg Word, Excel, and Outlook
      • HR CIPD level 3 qualification or equivalent
      • Willingness to work to HR level 5 qualification.
      • Able to de-escalate conflict and maintain professionalism when challenged.
      • Strong data entry skills with high accuracy
      • Able to work independently on day-to-day work streams with minimum supervision
    • Desirable
      • Experience with working in general practice
      • Experience of supporting disciplinary, grievance, and absence management meetings.
      • Knowledge of social media management for professional purposes
      • Ability to understand data and present it in reports.
      • Effective communication skills to interact with employees and external parties
      • Knowledge of CQC inspection criteria in General Practice

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