Credit Controller

4 days ago


Horsham, West Sussex, United Kingdom Grafton Banks Limited Full time

Grafton Banks Limited is seeking a skilled Revenue Credit Controller to join their team on a full-time permanent basis. As a key member of the finance department, you will play a crucial role in supporting the efficient and effective management of the company's debts and cash flow.

Key Responsibilities:

  • Support the business in managing debtor relationships and ensuring timely payments
  • Process daily banking transactions and allocate monies received
  • Produce statements and receipts for customers
  • Follow up on payment plans and update records accordingly
  • Run weekly debtors reports to ensure accurate and up-to-date information
  • Support the escalation process for credit control across all entities
  • Oversee the refundable deposit process and ensure deposit charges are recorded
  • Process refund payments and reconcile refundable deposits
  • Support the business in process improvements and development ideas
  • Provide ad hoc cover during holiday and sickness periods
  • Manage key agent accounts and process commission, bonus, and incentive payments
  • Develop and maintain strong stakeholder relationships

Requirements:

  • Proven experience in credit control, specifically in a B2C environment
  • Excellent communication and interpersonal skills to build relationships and chase payments
  • Strong IT skills, including Excel and accounting software packages
  • Ability to work in a team and sole charge, meeting tight deadlines

What We Offer:

  • A competitive salary and benefits package
  • A hybrid working arrangement, offering flexibility and work-life balance
  • The opportunity to join a growing, forward-thinking company and contribute to its success

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