Food Service Onboarding Expert

6 days ago


Greater Manchester, United Kingdom Deliveroo Full time
Job Summary

We are seeking a highly skilled Delivery Team Coordinator to join our team at Deliveroo. As a key member of our delivery team, you will play a vital role in ensuring the smooth operation of our delivery services across Europe.

As a Delivery Team Coordinator, you will be responsible for supporting new restaurant partners as they get started with Deliveroo. This includes providing high-level service, answering questions, and navigating requests from restaurants across the country.

You will work closely with our delivery team, sales team, and account managers to ensure that all new restaurant partners receive exceptional support and guidance throughout the onboarding process.

Responsibilities
  • Assist new restaurant partners in setting up their accounts and getting ready to start taking orders.
  • Work collaboratively with the delivery team, sales team, and account managers to provide a seamless onboarding experience.
  • Monitor and report on key performance indicators to identify areas for improvement.
Requirements
  • Native or fluent in English.
  • Excellent phone presence and confidence in making regular calls.
  • Ability to work independently and as part of a team.
Compensation and Benefits

As a valued member of our team, you can expect:

  • A competitive salary of £24,700 per annum, plus a bonus of up to £6,000 per year, paid quarterly.
  • A range of benefits, including health, family, finance, community, convenience, growth, time away, and relocation opportunities.


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