Business Operations Manager

4 days ago


Uxbridge, United Kingdom Seetec Business Technology Centre Full time
Job Overview

We are seeking a seasoned Business Operations Manager to join our team at Seetec Business Technology Centre. As a key member of our Restart Team, you will play a pivotal role in driving business efficiency and strategic growth.

About the Role

This is an exciting opportunity to lead our business operations, ensuring seamless delivery of contracts and adherence to set Key Performance Indicators (KPIs). You will be responsible for reviewing management information to identify emerging trends, proactively addressing potential risk areas across contracts, and implementing Performance Management metrics.

Key Responsibilities
  • Deliver all contracts within your center(s) and meet contractual KPIs across various metrics.
  • Regularly review management information to identify emerging trends and address potential risk areas.
  • Implement Performance Management metrics, identifying skills gaps, mentoring, and coaching staff.
  • Collaborate with Quality and Compliance teams to ensure checks and controls are in place.
Requirements

To succeed in this role, you will need:

  • Extensive leadership and management experience.
  • GCSE or equivalent in English and Maths at Grade C or above.
  • Fully IT literate in using Microsoft Office programmes, including 365 products and modern digital technologies.
  • Experience working in a target-driven environment.
  • Delivering services to meet contractual and quality standards.
What We Offer

In return for your dedication and expertise, we offer:

  • A competitive salary range of £42,000-£48,000 per annum, dependent on experience.
  • An attractive benefits package, including 25 days annual leave, Bank Holidays, and Birthday Day off.
  • Pension scheme with employee and employer contributions.
  • Healthcare Cash Plan and life assurance.
  • Annual Pay Review and Refer a Friend Scheme.
  • Free access to BenefitHub, an online portal with retail discounts and cycle-to-work scheme.

Join us and contribute to empowering people to better their lives by supporting thousands of individuals to move into employment each year.



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