Customer Service Coordinator
6 days ago
About the Role:
We are seeking a highly skilled and organized Customer Service Coordinator to join our Service Department at Cameron Clarke Associates. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Manage customer technical inquiries and provide timely and accurate responses
- Organize service visits with our team and maintain a schedule of upcoming visits
- Access and manage technical drawings for service visits
- Prepare and deliver brief sheets for service visits
- Manage spares and modified equipment required for service visits
- Ensure that service engineers have all necessary resources for successful completion of service visits
- Prepare service contracts for machines and assist with implementation of service contract agreements
- Assist the Customer Spares Coordinator with sales of spares to customers
What We Offer:
- 23 days annual leave plus bank holidays
- Contributory pension scheme
- Mobile phone allowance
About Us:
Cameron Clarke Associates is a leading supplier of Filling, Sealing and Packing solutions for the food industry. With 70 years of manufacturing experience, we are a trusted partner to our clients around the world. We are committed to providing exceptional customer service and support to our clients, and we are seeking a highly skilled and organized individual to join our team.
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