Senior Operations Manager

2 weeks ago


Chelmsford, Essex, United Kingdom LGBT Great Full time

Senior Operations Manager - Aon Underwriting Managers

Aon Underwriting Managers is seeking a Senior Operations Manager to join their team. The successful candidate will be responsible for delivering effective operational support to the AUM business, driving high-quality internal standards and practices, and shaping and managing internal continuous improvement initiatives.

The Senior Operations Manager will work closely with the AUM COO to define the long-term operational and digital strategy to support key business objectives. They will lead the operational planning and delivery of new initiatives, including process redesign and technology.

The ideal candidate will have experience working in insurance operations and/or projects, ideally within the London Market. They will have strong understanding of managing KPIs and operating within a regulated environment.

Aon Underwriting Managers is committed to creating a diverse and inclusive workplace where all colleagues feel empowered to be their authentic selves.

Key Responsibilities:

  • Deliver effective operational support to the AUM business
  • Drive high-quality internal standards and practices
  • Shape and manage internal continuous improvement initiatives
  • Work closely with the AUM COO to define the long-term operational and digital strategy
  • Lead the operational planning and delivery of new initiatives
  • Manage or participate in change initiatives
  • Responsible for resolution of high-impact operational issues
  • Drive improvement in key operational results

Requirements:

  • Experience working in insurance operations and/or projects
  • Strong understanding of managing KPIs and operating within a regulated environment
  • Excellent organisational and prioritisation skills
  • Strong communication skills both written and verbal


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