Delivery Professional with Excellent Customer Service Skills

1 week ago


Ormskirk, Lancashire, United Kingdom Royal Mail Full time
About Royal Mail

We're a company that's reinventing the future of delivery. Every year, we make billions of deliveries possible, showing up whatever the weather, because for us, it's personal.

Salary and Benefits

As a Postperson with Driving, you can expect to earn a salary of £12.54 per hour, paid monthly. You'll also receive:

  • Overtime at 1.25 times the normal hourly rate
  • 22.5 days holiday, rising with length of service (pro-rata)
  • Full uniform provided
  • Company pension scheme with competitive contribution rates
  • Lots of opportunity to develop your career
  • Excellent family-friendly support
  • Your wellbeing - 24/7 free access to services and tools to help support your physical and mental health
  • Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership
  • Free stamps at Christmas
About the Role

This is an exciting opportunity to join our team as a Delivery Professional with Excellent Customer Service Skills. As a Postperson with driving responsibilities, you'll be responsible for delivering mail and packages in Ormskirk Delivery Office, L39 9AA. The role requires you to work 30 hours per week, 5 days across Monday to Sunday, 8.45am-2.45pm and 2pm-8pm, with the requirement to work 3 in 6 Sundays from 10am-4pm.

You'll be expected to provide excellent customer service, handle customer queries, and maintain a safe and efficient working environment. You'll also need to have a full UK manual driving license with no more than 6 penalty points.

What We're Looking For

We're looking for someone who is upbeat, independent, self-motivated, organised, punctual, and ready to deliver great customer service. You should be a people-person and a friendly face in the community, happy walking for long periods and working outside in any weather. A strong sense of community and taking pride in what you do are essential qualities for this role.



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