Senior Leadership and Management Professional

4 weeks ago


Ormskirk, Lancashire, United Kingdom Exceptional Care Full time
Job Overview

We are seeking a highly skilled and experienced Senior Leadership and Management Professional to join our team at Exceptional Care. As a Residential Homes Oversight Specialist, you will be responsible for supervising the management and delivery of our services, ensuring that we meet our regulatory requirements and provide the highest levels of care and service to our children and young people.

Main Responsibilities:

  • Ensure the services provide and maintain the highest levels of care and service in accordance with our company's values, vision, policies, and procedures.
  • Ensure there are adequate staffing who are fully trained to meet the needs of all of our children and young people.
  • Work collaboratively with the Operations Director to determine need within the organisation.
  • Undergo a 'fit persons' interview with Ofsted to complete any new home registrations as the 'Responsible Individual' for our designated Homes and Services we offer to Young People.
  • Provide professional support, training, guidance, and supervision to residential managers within the home.
  • Support the home to ensure person-centred care plans are established, renewed, maintained, and implemented for each child each month and the quality of care is deliverable.
  • Support the team to manage effectively and efficiently all allocated resources of the home, financially.
  • Support the plan of the daily and weekly management of the services, particularly when homes managers have leave. Ensuring a clear plan of support is offered to shift leaders and home deputies carry out their duties and responsibilities.
  • Work with professional colleagues to ensure each child or young person's best interests are identified and plans established to meet them.
  • Work with the quality team to implement, create and monitor a framework of care systems to enable the above.
  • Work within the internal framework of auditing the homes and providing the board with reports on a fortnightly basis.
  • Be involved and adjudicate in staff disciplinary procedures, taking the lead on mediation, human resource procedural requirements and safer recruitment.

Benefits and Incentives:

  • Comprehensive, paid induction training through our sister company Think Tank Academy.
  • Consistent support, training and development within our organisation.
  • Private Health Insurance with Aviva.
  • Employee Assistance Programme.
  • Outstanding service employee of the year award - £3,000 voucher based award.
  • Employee of the month award.
  • Paid Blue Light care on completion of induction for the first year of employment.
  • Medicash.
  • Cycle to work program.
  • Long Service award - £200 for 2 years, £400 for 5 years and £600 for 10 years (all of which include increased annual leave and will be paid by a gift voucher of your choice).
  • Pension Scheme.
  • Length of Service Holiday Scheme – Awarding up to an additional 3 days paid leave per year with continued service, above Statutory Entitlement.
  • Refer a Friend Scheme offering £100 for every person you successfully recommend.
  • Free Gym Membership, including group classes.


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