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Administrative Assistant

2 months ago

London, Greater London, United Kingdom Anchor Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Anchor. As an Administrative Assistant, you will play a vital role in supporting the smooth operation of our office and ensuring that our administrative processes are efficient and effective.

Key Responsibilities
  • Administrative Support: Provide administrative support to the Home Manager and other members of the team, including answering phone calls, responding to emails, and maintaining accurate records.
  • Financial Management: Manage transactions in line with financial procedures, ensure reporting systems are maintained, and provide accurate financial information as required.
  • Customer Service: Provide excellent customer service to our residents, their families, and other stakeholders, responding to their queries and concerns in a professional and courteous manner.
  • Compliance: Ensure that all administrative processes and documentation are in place to meet regulatory requirements and company policies.
Requirements
  • Qualifications: Level 2 Business Administration or Customer Service qualification.
  • Experience: Previous experience of working in an office environment, preferably in a care setting.
  • Skills: Computer literate with experience of a variety of IT packages, well organized with good planning skills, and able to produce and present numerical data accurately with attention to detail.
About Anchor

Anchor is England's largest not-for-profit provider of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We are proud to be an equal opportunity employer and celebrate diversity and inclusion in all that we do. We have a range of benefits, including a pension plan, flexible working options, and ongoing personal and professional development opportunities.