Pension Administrator
2 weeks ago
As a dedicated member of the SIPP administration team, you will undertake day-to-day administration work processing requests, supporting client and adviser needs with the highest professional standards.
This role involves dealing with various internal teams and departments, as well as external entities such as financial advisers, lenders, and solicitors on a regular basis.
Key Tasks- Process SIPP transfer out requests
- Process new business applications through to completion
- Complete transfers in and investment applications
- Process PCLS payments for clients in retirement
- Process regular and ad-hoc payments for clients in retirement
- Administer a whole life cycle of a SIPP from transfers to retirements
- Process investment withdrawals for one-off and regular payments on time for payments to the members on time
- Process member benefit payroll and use Sage Payroll to calculate tax
- Use HMRC online services to process income tax
- Have timely communication with the advisers and members to notify them of any issues with the member's request
- Other than retirements and payments, at times administer other aspects of SIPP and SSAS workload, including SIPPs holding portfolios of properties
- Build relationships with our advisers and clients
- Ensure full compliance with Service Level Agreements
- Embed risk management in all aspects of your work
- Ability to resolve complaints effectively
We are looking for a strong SIPP/Pension knowledge holder with a strong attention to detail and the ability to perform under pressure.
Confident with the ability to ask questions, excellent organisational and multi-tasking skills, and proficient with Microsoft Office, in particular Excel.
Positive written and verbal communication, excellent numerical and customer services skills, and an understanding of SIPP rules and the ability to perform drawdown calculations, bereavement benefit calculations, and divorce calculations.
Aptitude to learn and adapt new skills, processes, systems, and tasks.
This is an exciting opportunity to join a reputable company in the financial services industry, with a strong focus on client satisfaction and a commitment to innovation and excellence.
An attractive salary and comprehensive benefits package are available, as well as the opportunity to work in a dynamic and supportive team environment.
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