Customer Service Representative
3 weeks ago
Microlink PC (UK) Ltd is a leading provider of assistive technology solutions, dedicated to empowering individuals and organizations to reach their full potential.
Job OverviewWe are seeking a highly skilled and motivated Customer Case Advisor to join our dynamic team. As a Customer Case Advisor, you will play a critical role in delivering exceptional customer service and support to our clients.
Key Responsibilities- Provide timely and effective resolution to customer complaints and queries
- Utilize strong communication and interpersonal skills to build rapport with clients
- Work collaboratively with internal teams to ensure seamless service delivery
- Stay up-to-date with industry trends and best practices to continuously improve service quality
To be successful in this role, you will need:
- Excellent customer service skills and a strong ability to empathize with clients
- Proven experience in a customer-facing role, preferably in a similar industry
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
As a valued member of our team, you can expect:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and inclusive work environment
- The chance to work with a dynamic and innovative company
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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