Customer Service Representative

3 weeks ago


Eastleigh, Hampshire, United Kingdom Microlink PC Limited Full time
About Microlink PC (UK) Ltd

Microlink PC (UK) Ltd is a leading provider of assistive technology solutions, dedicated to empowering individuals and organizations to reach their full potential.

Job Overview

We are seeking a highly skilled and motivated Customer Case Advisor to join our dynamic team. As a Customer Case Advisor, you will play a critical role in delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective resolution to customer complaints and queries
  • Utilize strong communication and interpersonal skills to build rapport with clients
  • Work collaboratively with internal teams to ensure seamless service delivery
  • Stay up-to-date with industry trends and best practices to continuously improve service quality
Requirements

To be successful in this role, you will need:

  • Excellent customer service skills and a strong ability to empathize with clients
  • Proven experience in a customer-facing role, preferably in a similar industry
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • The chance to work with a dynamic and innovative company

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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