Support Worker for Vulnerable Individuals

3 weeks ago


Tunbridge Wells, Kent, United Kingdom Rethink Mental Illness Full time
About the Role

As a Housing Support Worker, you will play a critical role in supporting vulnerable individuals experiencing mental health issues in Somerset. This is a challenging yet rewarding opportunity to make a real difference in people's lives.

Responsibilities

  • Deliver intensive housing management services, focusing on empowering tenants to sustain their tenancies.
  • Develop personalized support plans, addressing the specific needs and risks of each tenant.
  • Manage tenancy sign-ups, property re-lets, and referrals, ensuring a smooth service delivery.
  • Maintain high health and safety standards, ensuring a secure environment for tenants and staff.

Requirements

  • You should have experience working with vulnerable individuals, preferably in a housing or mental health environment.
  • Excellent communication and interpersonal skills are essential for building strong relationships with tenants and colleagues.
  • Proficiency in IT systems, including Microsoft applications, email, and internet, is required.
  • You must have a good understanding of tenancy/housing management practice, lettings procedures, relevant legislation, and current issues within the housing sector.
  • A knowledge of Welfare Benefits, Housing Benefit, and Universal Credit is also necessary.

Benefits Package

  • Pulse - our recognition, rewards, wellbeing, and benefits platform.
  • Wellbeing support, including physical, emotional, and mental health support, as well as an Employee Assistance Programme.
  • Flexible working arrangements, including generous annual leave (25-30 days) and opportunities to buy and sell annual leave.
  • An employer-funded pension scheme and contributory pension plan.
  • Eyecare vouchers up to £55 towards new glasses or lenses.
  • Training opportunities, including e-learning courses and career development.

Our Charity

Rethink Mental Illness is a leading charity provider of mental health services in England, supporting thousands of people through our groups, services, policy, campaigns, and advice and information.

We value diversity, equity, and inclusion, recognizing that everyone has a unique contribution to make. We strive to create a workplace where everyone feels valued, respected, and empowered to thrive.



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