Customer Service Representative

3 weeks ago


Buckie, Moray, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Tesco. As a Customer Service Representative, you will be responsible for providing excellent customer service to our shoppers, ensuring they have a positive shopping experience.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving issues in a professional manner.
  • Work collaboratively with colleagues to achieve sales and customer service targets.
  • Maintain a high level of product knowledge, ensuring customers receive accurate information and advice.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
  • Opportunities for career development and progression within the company.

Requirements

  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer service.
  • Ability to work effectively in a team environment.
  • Flexibility to work a variety of shifts, including weekends and bank holidays.

Why Join Us?

At Tesco, we are committed to providing our customers with an exceptional shopping experience. As a Customer Service Representative, you will play a vital role in achieving this goal, working collaboratively with colleagues to deliver outstanding customer service and drive sales growth.

We offer a range of benefits, including competitive pay, comprehensive training, and opportunities for career development. If you are passionate about delivering exceptional customer service and are looking for a rewarding career, we would love to hear from you.



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